At Cold Ready Shop (“we,” “us,” or “our”), we value your trust as you gear up for your cold-weather adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coldreadyshop.com.

1. Information We Collect

We collect information to provide better services to all our customers preparing for winter adventures:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and contact details.
  • Transaction Information: Details about products you purchase and payment methods used.
  • Device and Usage Information: We automatically collect information about how you interact with our site, including IP address, browser type, and pages viewed.
  • Location Information: We may collect general location data to determine shipping availability and provide relevant product offerings.

2. How We Use Your Information

Your information helps us provide secure, high-performance service for your cold-weather needs:

  • Process and fulfill your orders for jackets, accessories, and kids’ winter wear
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Prevent fraud and enhance payment security
  • Send you relevant product updates and offers (with your consent)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share information in these limited circumstances:

  • Service Providers: With vendors who help us operate our business (payment processors, shipping carriers, IT services).
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same dedication we put into our cold-weather gear:

  • End-to-end encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability testing
  • Limited employee access to personal data

While we implement these measures, no system is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have control over your personal information:

  • Access and Update: You can review and edit your account information by logging into your account.
  • Marketing Communications: Opt-out of promotional emails by following unsubscribe instructions.
  • Data Deletion: Request deletion of your personal data, subject to legal requirements.
  • Cookies: Manage cookie preferences through your browser settings.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality and secure checkout.
  • Performance Cookies: Help us understand how customers use our site.
  • Advertising Cookies: Show relevant ads for winter gear on other websites.

You can control cookies through your browser settings, but disabling some may affect site functionality.

8. Children’s Privacy

While we sell kids’ winter clothing, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy as our business evolves. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Cold Ready Shop
3030 Harry Place
Philadelphia, PA 19126
United States
Email: [email protected]