Welcome to Cold Ready Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website (coldreadyshop.com) and your purchases of our premium cold-weather gear. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

You may use our website for personal, non-commercial purposes to browse and purchase our products. We reserve the right to modify or discontinue any aspect of the site without notice.

1.2 Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm, disable, or impair the site’s functionality.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality cold-weather gear for the whole family, including jackets, accessories, and winter wear. We make every effort to display products accurately, but colors may vary slightly due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Age Restrictions

Some products (like balaclavas and gloves) may not be suitable for young children. It is your responsibility to ensure products are age-appropriate for the intended user.

3. Orders and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept when we ship the items. We may refuse any order for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors that may occur.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and that you are authorized to use the payment method.

User Responsibility: You must provide accurate billing and shipping information. We are not responsible for delays caused by incorrect information.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.3 International Orders

We ship worldwide except some Asian and remote regions. Customers are responsible for any customs fees, taxes, or import duties.

User Responsibility: International customers should check their country’s import regulations before ordering. We cannot guarantee delivery times for international shipments.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided they are in original condition with tags attached.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on balaclavas, ear bands, gloves, and mitts unless defective. Final sale and personalized items are also non-returnable.

5.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. You are responsible for return shipping costs unless the item is defective.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping charges are non-refundable.

User Responsibility: You must follow our return instructions precisely and use a trackable shipping method. We are not responsible for lost return shipments.

6. Limitation of Liability

To the fullest extent permitted by law, Cold Ready Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

We are not responsible for:

  • Damages from improper use of our products
  • Delays caused by shipping carriers or customs
  • Events beyond our reasonable control (force majeure)

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law

These Terms shall be governed by the laws of Pennsylvania, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Philadelphia County.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site constitutes acceptance of the revised terms.

10. Contact Us

For questions about these Terms or our products, please contact:

Cold Ready Shop
3030 Harry Place
Philadelphia, PA 19126
United States
Email: [email protected]